• After funds reach the "client account" the client can start trading.

• Whenever the client wishes to trade, he/she can either sign in and use WINDSOR DIRECT, our online trading platform, our mobile services WINDSOR MOBILE for Pocket PCs or call the Windsor dealing room .

• On each open order (contract) that the client makes , a margin (deposit) of US$ 1000 or portions thereof, depending on the type of contract, is transferred from the client account to the company account as collateral. The same margin is returned to the client account when the client closes the trade.

• Any profit/loss that is realised when the trade is closed, will be settled between the client account and Windsor.

• Whenever the client wishes to draw money out of his/her account, he/she needs to send instructions by fax to Windsor to that effect. This money will be transferred to the client account within a maximum period of 24 hours, either as a transfer to an account of the client or, in some countries, over-the-counter cash.

• Whenever the client account is short of funds/margins, the client will be asked to transfer extra funds to the client account.

• No open trades will be executed unless the client has enough margin/funds in the account and no trades will remain open if sufficient margin/funds are not available in the account.

• A comprehensive Daily Confirmation is generated and sent to the client daily at approx 00.05 am (GMT +2). This will cover each day from 00.00 until 23.59 and will include All the trading profit and loss, deposits and withdrawals and credit facilities in or out for that day. It will also show any cancelled orders. The summary for that day, i.e., Deposit/Withdrawal, Credit Facility, Closed P/L will be the net amount for that day only.

• Funds transferred from the client can only be accepted if originating from the client's own account.
  Funds transferred from a third party are not usually accepted. For protection of the client, funds transferred from Windsor to the client can be made only to the client's own account.

Any Questions ?
Contact the Customer Services Team
Tel: +202 532 99 16  -  +202 532 99 17
      +012 0155 300   -  +012 0155 300